Insurance Information

Our insurance coordinators deal with many different insurance companies.  We are a non-participating provider with insurance. Some companies offer many different dental plans. These companies can change benefits, co-pays, and deductibles many times throughout the year. We do our best to provide you with accurate coverage estimates based on information available to us. At times, it is almost impossible to accurately estimate a patient’s insurance co-payment.

Dealing with these companies can be difficult and time consuming. As a courtesy, we ask that you keep us informed of any change to your insurance. It is important that all information about you and your insurance is current.

Although we will gladly file a claim on your behalf, you may wish to submit the claim yourself. In general, insurers process claims filed directly by patients faster than those filed by the service providers (dental offices).

Further, most dental insurance policies are limited and often only pay for a portion of the procedure(s) that may need to be done.

Co-Payment

The majority of dental plans reimburse approximately 30-80 percent of treatment costs. With this in mind, we ask that treatments be paid in advance. If you have deposited an excessive co-payment, it will be refunded to you.

Private & Group Insurance

As a courtesy to our patients with dental benefit plans, we will submit necessary claim forms, insurance codes, x-rays, clinical documentation, and other required information to your insurance carrier.

Missed Appointments

Unless cancelled, at least 24 hours in advance, our policy is to charge for missed appointments at a rate of a normal office visit. Please help us to serve you better by keeping scheduled (reserved) appointments. Broken appointments (not cancelling a scheduled appointment at least 24 hours in advance) are disruptive. We reserve the right to refuse treatment following broken appointments.